Cloud-Based contact center application based on the leading technology of Contactual Inc.
combined with our own European telecom infrastructure and (local number) services
Providing cloud-based applications means that you access the application using the internet. The words 'Cloud-based' do not at all suggest that our company is shrouded in clouds, in fact we are very transparant. We tell you precisely what we offer, what the possibilities and options are, what we can and cannot deliver, and what the prices are. With us there are no surprises, you can access demo's yourself, we give you (remote) demo should you have special questions which the demo's provided on this website do not provide, we even let you test the application yourself before you order.
The advantages of 'Cloud-Based'
This means that as long as you have high-quality internet access you can work with the application. All you need is a laptop and a headset, and you're good to go. You can work from the park, from the beach, from a home-office, or indeed from a traditional office building... anywhere, anyplace, anytime! Our Cloud-based application easily integrates with other cloud-based applications.
Each department is a (virtual) call center
When we say 'call center' we picture a floor in a building where all agents sit behind desks together comprising one special department: the call center. Ofcourse our Inbound Contact Center Software is perfectly suitable for this dedicated department.
Basically though every department which handles calls which you want to track, record, store or monitor may in fact be referred to as being a 'call center'!
With our web-based applications you may combine all workers of a certain department wherever they are in the world, and thus realize redundancy while needing less people per department on each site. What's more: You may build a stronger yet more flexible team thanks to this virtual concept. Want to find out more?
Call +31 88 6286787
